DDS has worked closely with hundreds of manufacturers to ingest and deliver their data, and we have experience working with a wide variety of data formats. We can recommend some best practices and can provide templates as a starting point, but we can work with almost any format.

Our approach makes it easy for manufacturers to add their product content to our distributor customers’ feeds, including the ability to utilize an automated and scheduled import process so you can stay focused on your business.

At the top of this page you will find a Supplier Product Content Request form where you can enter your contact information so DDS can reach out to discuss the multiple ways we can work with your data!

Unlike other providers, our systems were built specifically for e-commerce content. The way we ingest, store and deliver our content is very unique and doesn’t rely on industry-defined standards or committees.

We also know that each supplier is different, and we don’t believe in a one-size-fits-all model. That’s why we have multiple options available for each manufacturer or product line to choose how we work with, ingest and deliver your data.

Data has truly become a critical commodity, and we believe the role of a valuable content provider is to help manufacturers syndicate it, and distributors manage it, so their end-user customers can continue to rely on them for complete, organized and up-to-date product information, while they stay focused on their respective core initiatives.

First and foremost, our support is unique in that it is handled by our Data Team, consisting entirely of Data Engineers with software development experience. They are the ones working with the manufacturers’ and distributors’ data every day, and thus are undoubtedly the most knowledgeable support staff in the industry.

We are also proud to be 100% US-based, in Salt Lake City, Utah (a.k.a. Silicon Slopes). Our customers love the responsiveness, professionalism and knowledge of our Data Team.

We utilize a robust Service Management platform to manage our support system, which gives customers access to a well-developed and user-friendly ticketing portal to submit and track tickets to completion, creating a transparent, integrated system to ensure timely and efficient resolution.

Above all, we take great pride in and are committed to listening to our customers, responding to their needs, and helping them solve problems.